Sub-processors
This is the list of external parties that data passes through, and the role of each. It is updated on every change, and any new party is recorded before it processes anything rather than after.
This is a translation of the Arabic original. Where the two differ, the Arabic version governs.
1The list
| Party | Role | What passes through it |
|---|---|---|
| Meta Platforms | Operator of the WhatsApp Business Platform channel | Your messages, number, display name, and delivery receipts — itemised in the Privacy Policy, clause 3. |
| Cloudflare | Hosting of these pages · DNS · forwarding of the contact mailbox · the network every request to the domain passes through | What you send to the published contact address, and page access logs. Once channel message intake is enabled on this domain, messages pass in transit through its network before reaching our servers. Processing takes place in its data centres worldwide unless regional control is purchased. |
| Platform hosting provider | Running the application and the database | Not yet activated. Nothing passes through it today; it is settled together with the processing location in the Privacy Policy, clause 11. |
2What this list means in practice
- Every party here is bound by a contract that bars it from using the data for its own purposes.
- The list is shown to the customer company before activation, and additions are notified before they take effect.
- Appearing on this list does not mean a party sees conversation content; the third column states exactly what passes through it.
3Contact
Questions about this list: privacy@kalim-ai.com